Terms and Conditions

General terms and conditions of business

  1. scope
    The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

  2. Contractual partner, conclusion of contract, correction options
    The purchase contract is concluded with Bazaani.

By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.

  1. Contract language, contract text storage
    The language(s) available for concluding the contract: German

We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

  1. delivery terms
    We deliver free shipping within 9-12 working days.

Delivery options

We ship the products to the delivery address specified in the ordering process.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

  1. pay
    The following payment methods are generally available to you in our shop.
  • Payment in advance
    If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

  • Credit card
    During the ordering process you provide your credit card details. Your card will be charged immediately after you place your order.

  • PayPal
    In order to be able to pay the invoice amount via PayPal, you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order.

  • Immediately by Klarna
    In order to pay the invoice amount via Sofort GmbH, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after you place your order.

  1. Retention of title
    The goods remain our property until full payment.

  2. Warranty and Guarantees
    7.1 Liability for defects
    The statutory liability law for defects applies.

7.2 Warranties and customer service
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

  1. Liability
    We are liable without limitation for damages caused by us, our legal representatives or vicarious agents, in particular in the event of injury to life, body or health, intentional or grossly negligent breach of duty, as well as in the case of guarantee promises or if the scope of application of the Product Liability Act is opened. If essential contractual obligations are breached due to slight negligence, our liability is limited to the damage that was typically foreseeable at the time the contract was concluded. Otherwise, claims for damages are excluded.

  2. Dispute resolution
    The European Commission provides a platform for online dispute resolution (OS), which you can find here [link to the OS platform]. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.